Technical Query

How will FPA Australia respond to my technical query?

Members – Supported service
Supporting members is a core focus of FPA Australia and therefore the Association endeavours to respond to FPA Australia member queries within 2 business days upon receipt of the Technical Query form. If we are unable to reply within 2 business days, we will provide a reply to you as soon as we are able.

Non-Members – Limited Service
Due to an ever increasing amount of technical queries being received by FPA Australia’s Technical Department, we can only provide limited service to non-members. FPA Australia may or may not be able to respond to non-member queries. If we are able to reply to a non-memberquery, preference will be given to key stakeholders and will be determined by the specific nature of the query itself.
This limited service prioritises FPA Australia’s resources to provide timely advice to our members who continue to support the Association.

Consultative Services
FPA Australia does not provide consultative services for site specific issues. We aim to provide direction to members to inform them so that they can determine the appropriate course of action.

Become a Member
Should you be interested in membership to FPA Australia, please see the “Join Now” page of our website or ring the membership department on 03 8892 3131.

Submit Your Technical query

Click the “Submit your query here” button to continue to an online form for submitting your query. Once completed and submitted, this will generate an email to FPA Australia with the completed form as an attachment to the email.